Boom and Bust? Users’ Views on the Post-pandemic Potential of Remote Hearings in International Arbitration
Ryce Lee & Allison Goh
 SAL Prac 23
The widespread use of remote hearings in international arbitration is of recent vintage and evolved out of necessity to respond to the disruptions caused by the COVID-19 pandemic. Despite initial misgivings, remote hearings have now become well entrenched in international arbitration practice, but will they continue to be popular even after the pandemic as in-person hearings return? This article focuses on the findings of a recent empirical study on the views of international arbitration users (external counsel, in-house counsel and party representatives) in relation to this question. Overall, users appear enthusiastic about future applications for (fully or semi-) remote hearings, especially in low-value disputes, so long as they are able to reap the potential time and costs savings while managing the new logistical, due process and cybersecurity challenges presented by this format.